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Report a Claim


As your independent insurance agency, we strive to secure the best coverage and pricing, and when you have a claim, the best settlement in a timely manner.  We act as your advocate in this process.

Our Claims Department can be contacted several ways, by phone, fax, or email, whichever is more convenient for you.

Local: (781) 235-3100
Toll Free: (800) 304-8242
Fax: (781) 235-7190
Email: JWhelan@chinsurance.com


In the event of a serious loss when our office is closed, please contact your insurance company shown on your policy at:

Acadia Insurance  (800) 691-4966
AIG (Global Energy)  (877) 743-7669
AIG (Private Client Group )  (866) 642-5246
Andover Companies
(Cambridge Mutual & Merrimack Mutual)
 (800) 225-0770
Chubb Group  (800) 252-4670
Commerce  (800) 221-1605
Fireman's Fund  (888) 347-3428
Great American  (888) 882-3835
Guard Insurance Group  (888) 639-2567
Hanover Insurance  (800) 628-0250
Hartford Insurance  (800) 327-3636
Hingham Mutual  (800) 341-8200
Mass. Property Insurance Underwriting  (800) 851-8978
Trident (After hours claims)  (800) 288-2502
OneBeacon  (877) 248-4968
Quincy Mutual  (800) 490-0047
Safety Insurance  (800) 951-2100
Selective Insurance  (866) 455-9969
Splash Program (Emergency Pollution related claims)  (866) 577-5274
Splash Program (Emergency Non-Pollution related claims)  (800) 746-3835
Travelers  Personal lines:
(877) 425-2466
 Commercial:
(800) 832-7839
Utica National  (800) 274-1914
Vermont Mutual  (800) 445-2330
Zurich/Maryland  (800) 565-6295